Article 1 - Object
These Conditions of Sale aim to define the contractual relationship between the Seller and the Customer, and the conditions applicable to all purchases made through the merchant site Seller www.saveur-biere.com hereinafter called "the Site”.
For these Conditions of Sale, Customer prohibits purchase for resale within the meaning of Article L 110-1 of the Commercial Code.
The Customer must be at least 18 and have the legal capacity or holds parental permission allowing him to place an order on the Site.
The acquisition of a product through the Site constitutes full acceptance by the Customer of these Conditions of Sale. They prevail over any other general or specific conditions of the Customer. The Seller reserves the right to modify at any time these Terms of Sale. It is, however, agreed that the conditions applicable to the Customer are those in effect on the date of the order on the Site. These Conditions of Sale are the exclusive property of the Seller. Any reproduction, even partial, is strictly prohibited.
Article 2 - Description of products
The products are presented on the Seller's website.
Photographs possibly matching the presentation of the products are as accurate as possible but cannot ensure a perfect similarity with the product offered and have, in some cases, only suggestions which all the elements constituting the photographs is not routinely offered on sale.
It is stated that products meet the regulations concerning the composition of products, meaning if they conform to health and safety of consumers."
Article 3 - Price
The prices quoted by the Seller at the time of the order are denominated in Euros, depending on the VAT rate applicable on the date of the order. Any rate change will be reflected immediately on the price of products offered.
The Seller reserves the right to change prices at any time, however, that the prices shown on the Seller's site of the day control will only apply to the Customer. The prices include the order processing fee.
Transport costs and delivery applied are those listed on the site at the time of the order. The sale price is due upon ordering.
The control can be adjusted by the following means:
- By credit card (Carte Bleue, Visa, Eurocard, Mastercard accepted in France)
Thanks to the secure server of the Banque Populaire and using SSL, the Seller offers a fully secure online payment.
The Customer's credit card number is only directed to the servers of the bank in a secure environment.
The PayPal system allows you to pay online without sharing their bank details, by identifying only by their email address and a password.
- By illicado
You can use a card to pay illicado your order on Saveur Bière.
In any event, if the payment of the order did not reach the Seller within the period of 15 days from the order, it will be canceled.
An invoice showing VAT will be sent by the Seller to the Customer on request thereof to Seller.
Article 4 - Ordering process
Customer wishing to place an order on the Seller's website must:
- create an account by filling in the information requested on the website (ie name, postal address billing and delivery, email address, phone number).
- refer to sections sheets and add to his cart the items you want
- validate the cart
- correct any input errors
- validate the order
- choose the delivery method or withdrawal
- choose and confirm the payment method
It is the Customer to ensure the accuracy of the information provided, which he alone is responsible.
The Seller shall promptly communicate to the Customer by e-mail confirmation of the order recorded.
The All data recorded and confirmed valid proof of the transaction.
The Seller will perform archiving of orders and order confirmations on a reliable and durable as a true copy in accordance with the provisions of Article 1348 of the Civil Code.
The Customer will have access to all of its orders and invoices in the following way: by visiting the "My Order History" in his "client account".
The records of the Seller shall be considered by the parties as proof of communications, orders, payments and transactions between the parties.
It is specified that the Seller has signed a distance selling contract with the bank. The bank transaction is secure and in no way shall the Seller retains banking information on the Customer.
It is specified that the Seller reserves the right to refuse an order with abnormal character, particularly with regard to quantity.
Finally, the non-professional Client is informed and acknowledges that it can simultaneously control more than 110 liters of beer. This limitation does not apply to professional customers enjoying the status of "registered operator" granted by the French Customs.
Article 5 - Delivery
Article 5.1. - Conditions of delivery in France
The online sale of products presented on the Seller's site is limited and reserved for customers residing in France mainland. Due to the operation of arrangements granted to the Seller by the French Customs, deliveries of products subject to specific taxes alcohols (Excise) are not allowed outside that territory. In consequence, the following are excluded: Andorra, Monaco, French Overseas Territory.
Deliveries are made to the address specified by the Client for this purpose in the order and once payment made. Delivery is subject to conditions FCA Fretin Incoterms® 2020.
Depending on the choice of the Customer, the delivery will be made by Chronopost, GLS, Mondial Relay, Kuehne + Nagel and DB Schenker."
Article - Delivery delay
The maximum delivery time of a product from the order indicated before the validation of the order. If bulk purchase of several products, the delivery period applicable to the entire order is the longest period specified for one of these products.
The delivery deadline will be specified in the email order confirmation. In any case, the delivery time can not exceed 30 days.
For exceeding the deadline for delivery more than seven days and not due to force majeure, the Customer may cancel the order by e-mail (https://www.saveur-biere.com/fr/contact) within thirty days from the date specified for delivery.
The cancellation of the order will be effective upon receipt by the Seller of the email by which the Client informed of the decision, if delivery has not occurred between the sending and receiving this e- email.
The Vendor will refund within a maximum period of thirty days from the date on which the Customer has informed the ordering cancellation of Seller, using the same means of payment as the Customer has used to initial transaction, unless the client expressly consents to a different means proposed by the Seller."
Cancellation of the order before its withdrawal or receipt "
Any cancellation of order intervening between payment and withdrawal or receipt of the package must be made from customer service Saveur Bière by email (https://www.saveur-biere.com/fr/contact).
If the order has already been shipped by the Seller, the refund will be effective upon confirmation by return of carrier of the Purchaser's order and receiving it by the Seller.
Article 5.3 - Shipping cost
Delivery cost of the products are based on package weight. These are indicated before the validation of the order.
All beer sold by Saveur Bière had their fees paid to the French customs. customs or import taxes, however, may be requested from the arrival of an order in the country of destination. It is for the recipient to pay the customs fees, customs duties and other local taxes of destination country. Saveur Bière has no control over these charges, the recipient will in no case apply to Saveur Bière any compensation or reimbursement related to costs incurred in the country of destination.
Article 5.4 - Withdrawal at the warehouse (Drive)
If the customer chooses to withdraw Drive, the products ordered are available to the Customer directly to Home Drive from the email notification that the order is ready and provision, for a period of 14 days .
Customer may come retrieve his order only during the hours specified by the Seller.
Upon withdrawal Drive and delivered by hand to the Client or third party appointed, the products belong to the client and are his responsibility.
If the customer orders products with a short expiry date, this date is calculated from the date of purchase, not the date of withdrawal.
If the Customer is unable to take receipt of the order, he will appoint, to represent a third person with the email confirmation of availability of the order.
Client If will not be in this 14 days to withdraw its order, it will be permanently canceled and refunded.
Article 5.5 SB Delivery
Saveur Bière Delivery will be exercised only in the cities listed on the next page (https://www.saveur-biere.com/fr/172-conditions-de-livraison.html).
To offer the best service, it is important to give our teams the most complete information possible (full address (if necessary, apartment number), mobile phone number, delivery constraints, ...).
Customer agrees to take delivery of the goods to the address indicated on the order form. The delivery is the transfer to the Client (or third party appointed by the Customer) the physical possession or control of the parcel.
It is the Customer to check the accuracy of the information entered before the confirmation of the order (building number, floor, intercom name, security code). If an error in the wording of the recipient Client contact information (including name, street number and name, postal code, city name, telephone number or email address), neither Seller nor the driver could not be held responsible for failure in which they might be to put the order.
The order is delivered at once. Seller nevertheless reserves the right to split the customer order into multiple shipments at no additional cost to the customer.
If absent, the client is asked to call the customer service in order to agree on a new appointment (contact the delivery service is provided by SMS or call following the first pass).
In the case of absence of the customer at this second meeting, the potential costs of re-delivery may be charged to the customer."
Shipments within the European Union
Article 5.6 Shipments within the European Union
For countries in the EU area, the price indicated in the order confirmation is final, expressed in euros all taxes included in the destination country (including excise). This price includes the price of products, handling, packaging and storage of goods, and transportation costs.
The price on the product description does not include transportation costs, which are calculated according to the weight of the order.
Article 5.7 - Complaints concerning the delivery
In case of complaint concerning the delivery of the product, the Customer shall notify the Seller without delay, at the following address: contact@saveur-bière.com.
Article 6 - Unavailability of products
In case of unavailability of the ordered product in stock, the Seller will inform the Customer by e-mail promptly.
Customer will then be able to obtain a refund (within 30 days of payment of sums paid) or exchange the product unavailable against equivalent. In this case, the return costs will be borne by the Seller.
Article 7 – Responsibility
Seller may be exempted from all or part of its liability by proving that non-performance or improper performance of the contract is attributable either to the customer or to the unforeseeable and irresistible, a third contract, or a force majeure.
The Seller shall not be liable for computer bug occurring when ordering, related to the Customer Internet connection.
Article 8 - Guarantee
All products supplied by the seller have the legal guarantee under section 1641 of the Civil Code. In addition, the Customer also has the guarantee of conformity of products, provided by Articles L. 211-4 and following of the Consumer Code.
At home delivery or relay point, the customer can verify the conformity of products ordered by the unpacking. The compliance of the order is defined as the presence of the products, their relevance to order and their apparent condition.
In case of non-compliance during the delivery, the customer must make reservations on the delivery note or reject the goods. The annotation subject to unpacking the delivery note has no value.
For anomalies of delivery (error of recipients, damaged product ...), it is advisable to contact customer service by email (https://www.saveur-biere.com/fr/contact).
In case of non-compliance of a product sold, the customer has the choice of repairing or replacing the product.
However, if the choice of the Client results in a manifestly disproportionate cost to the Seller, the latter may proceed under the modality of choice.
If the repair or replacement of the product are impossible, the Customer may return the product and be reimbursed the price.
The reimbursement price is possible if requested by the Customer solution can be implemented within a month after the claim of the buyer.
In any event, the application of the guarantee for non-compliance of the product will be no cost to the customer.
All claims under this article shall be made by mail to the following address: firstname.lastname@example.org.
Article 9 - Intellectual property
All elements of the Site, including all graphics, sound, text, videos, including the underlying technology and product presentation are the exclusive property of the Seller.
The Customer is forbidden, therefore, to proceed with any reproduction or distribution, even partial, of any particular integral component of the Seller's website.
All reproductions and representations of the website are subject to the express prior consent of the Seller.
Non-compliance of this obligation constitutes an infringement involving the civil and criminal liability of its author.
Similarly, process, noting in particular the technique of framing or deep linking is strictly prohibited unless expressly authorized, special written issued by the Seller. The name "Saveur Bière" was the subject of a trademark registration with the INPI (mark No 3517743). Consequently, any reproduction of that mark by the Client, unauthorized by the Seller constitutes an act of infringement liable to criminal and civil prosecution.
The Customer is forbidden to wear any trademark infringement "Saveur Bière" It is strictly forbidden to use or reproduce the name "Saveur Bière" in any capacity whatsoever, and on any medium whatsoever, without the prior written consent of Seller.
The creation of hypertext links to the site www.saveur-biere.com is authorized by the Seller.
Article 10 - Personal data
The Seller informs the Customer that his personal data are recorded and that the Seller has performed the preliminary steps to the CNIL concerning the processing of these data, in accordance with the Data Protection Act 78-17 of 6 January 1978.
The Customer is informed that their data are subject to a treatment enabling the power Seller offer the various services offered by the Site.
Thus, the processing of personal data is to the Client the subject of a declaration to the CNIL under number 1289144.
Pursuant to Article 27 of the Data Protection Act of 6 January 1978, the Customer has a right to access, modify, rectify or delete their data collected by simply contacting the Seller to the following address: email@example.com.
Seller warrants that the Customer's data is stored on the territory of the European Union, specifically in France.
The data transmitted by the customer are not provided by the Seller to third parties and are not used for marketing purposes.
The Client is advised that their login information and, in particular, pages viewed and IP addresses are retained for the legal period, namely one year.
Article 11 - Right to retract
Any Client, considered consumer according to the Consumer Code, the commander on the Seller's website for non-business purposes, has a fourteen-day withdrawal period after the delivery of the order to return the product to the Seller for its exchange or refund, without penalty except for return postage.
The Customer acknowledges and accepts that it bears all costs of removal in case of exercise of the right of withdrawal.
The return will be made only by Mondial Relay, after previously contacted the seller, to the following address: INTERDRINKS - 132, rue du Chemin Vert - 59273 FRETIN to be given a return number.
The product must be returned in the condition and in its original packaging, new, unopened, along with all accessories and documentation. Or the product (s) has / have to be in perfect condition for resale.
Subject to perfect condition of the returned product, the refund will be provided by the Seller within a maximum of thirty days from the date the customer has exercised his right of withdrawal. However, the Seller reserves the right to defer settlement until receipt of the items concerned by the return.
The Vendor will refund using the same method of payment that the Customer has used for the initial transaction, unless the client expressly agrees a way different proposed by the Seller.
Article 12 - Vendor Assurance
Seller of insurance allows you to make any compensation against a possible breakage of products. In case of breakage of the product found to delivery, the Seller will contact the customer who purchased the insurance, a credit or refund of the market value of the product.
The Customer has a statutory deadline of 7 days to make any claim to the date of delivery. The client then sends an email to the Seller at the following address: firstname.lastname@example.org.
Seller will request that Customer sent him a declaration of honor accompanied by pictures or broken product.
Article 13 - Waiver and tolerance
It is expressly agreed between the parties that any tolerance or waiver of a Party in the application of all or part of the covenants herein, whatever may have been the frequency and duration, can not amount to modification present, nor generate any right.
More precisely, no delay or inaction, abstention or omission by the Seller in the performance of any of its rights to the term hereof shall affect the rights known, or will be taken to imply on his part waiver of his rights.
Article 14 - Entirety
These terms represent all obligations of the parties. No evidence, no documents can not generate obligations hereunder, if they are subject to an amendment signed by both parties. No correspondence prior to the signature of this can lead to obligations under the contract.
Article 15 - Partial invalidity
If a particular provision hereof is held invalid or declared as such by any Authority of res judicata by a competent court, other provisions shall remain in full force and effect, except for the cancellation of Articles 3, 7 and 8, considered by the parties as essential.
Article 16 - Law and Jurisdiction
These Conditions of Sale are subject to French law. In the event of a dispute arising between the parties due to the implementation or interpretation of this Agreement, the Parties agree to any action prior to Justice that any claim will be subject to a prior notice by registered mail with request for acknowledgment of receipt. Any party may then after a period of ten days after sending mail mentioned in the preceding paragraph, in any useful procedure.
Article 17 - Protection of minors
In accordance with Article L. 3342-1 of the Public Health, the sale of alcohol to minors under eighteen (18) years is prohibited. The buyer confirms by validating his order on the site saveur-biere.com have eighteen (18) years of age at the date of the order. Upon delivery, the recipient must have the legal age. The delivery person is entitled to request proof of identity in case of doubt.